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  leerollinson123

  Participant

  March 6, 2015 12:16 pm

  Hello,

  I recently purchased the ID store theme and got it all up and running more or less. I have done an update for the theme and woo commerce and on my single product pages the lightbox and zoom effects have stopped working completely. They were functioning fully up until a day or two ago???

  Has anyone got any suggestions?

  Thanks…Lee

  Site URL: hidden

  Theme version: id store

  WooCommerce version: 2.3.5

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  Eva Kemp

  Support staff

  March 6, 2015 12:23 pm

  Hello,

  Please provide us with FTP and wp-admin panel credentials in private content.

  Thank you.
  Regards,
  Eva Kemp.

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  leerollinson123

  Participant

  March 6, 2015 12:32 pm

  Hello Eva,

  Thanks for your quick response.

  I have included my details in the private content area 🙂

  

  Content is visible for topic creator and
  support staff only.

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  Eva Kemp

  Support staff

  March 6, 2015 4:46 pm

  Hello,

  You need update IDStore theme to the latest version which is compatible with the latest Woocommerce plugin version.
  Don’t forget to create a back up of your files and database before update.

  Thank you.
  Regards,
  Eva Kemp.

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