Icons (Search, Wishlist, Add to Cart) not showing on Single Product Page

This topic has 7 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by thanos

  • Avatar: thanos
    thanos
    Participant
    June 26, 2025 at 15:58

    Hello,

    I’m experiencing an issue with the XStore theme (I’m using both Elementor and XStore Builders).

    I have configured the header using the XStore Header Builder as well as through Elementor, including the Search, Wishlist, and Add to Cart icons.
    These icons display correctly on all pages (Home, Category pages, etc.), except for Single Product Pages.

    ✅ What I’ve already tried:
    Enabled the XStore Header Builder and disabled Elementor Header Template.

    Also tested the reverse (enabled Elementor Header Template and disabled XStore Header Builder).

    Cleared all caches and tested across devices and browsers.

    Unfortunately, the icons are still not appearing on Single Product Pages, even though they are placed correctly inside the header.

    Could you please assist me with this issue?
    Is there a setting or known conflict affecting icon visibility only on product pages?

    Thank you in advance for your support!

    Best regards,

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    6 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 27, 2025 at 07:00

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: thanos
    thanos
    Participant
    June 27, 2025 at 13:35

    ok i have send Private content area

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    Avatar: thanos
    thanos
    Participant
    June 27, 2025 at 13:56

    please see private content

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    Avatar: thanos
    thanos
    Participant
    June 27, 2025 at 14:01

    I’m also facing another issue with the menu on mobile devices.
    When you tap the menu (top left corner), you’ll see that not all buttons/options are visible.

    Please check and let me know.

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2025 at 14:59

    Dear @thanos,

    We hope this message finds you well.

    Upon reviewing the reported issues, we have determined that they are caused by the custom CSS modifications seems applied to style the “WhatsApp” button. Once this custom code is removed, the issues are resolved.

    Please note that we are not responsible for any issues arising from customizations made by users. We kindly recommend reviewing and adjusting your custom CSS accordingly, or removing it to prevent further conflicts.

    For your reference, please see the following screenshots:
    https://prnt.sc/N-YCuNXXhXtW
    https://prnt.sc/Wl3-VMwBldYn
    – And others as applicable.

    Thank you for your understanding.

    Best regards,
    The 8Theme Team

    Avatar: thanos
    thanos
    Participant
    June 27, 2025 at 15:14

    thanks for your msg. i have remove css code and is work!
    if i have any other problem i will let you know
    Thanks again
    Best regard

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The issue related to '‘Icons (Search, Wishlist, Add to Cart) not showing on Single Product Page’' has been successfully resolved, and the topic is now closed for further responses

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