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Icons not show after update - by fasty - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

  • Avatar: fasty
    fasty
    Participant
    October 28, 2017 at 15:34

    After upgrading to the latest version of Xstore theme will not show the icons. Screen capture: https://drive.google.com/file/d/0B8nr-bHUY3nPeDV2YXBULUR1RlE/view?usp=sharing

    #176303 Copied Theme version: 4.10 WooCommerce version: 3.2.1
    3 Answers
    Avatar: amzy
    Amzy Leel
    Participant
    October 30, 2017 at 06:36

    Hi,

    I see the icons fine in your site.
    check : http://prntscr.com/h3qp29

    It should be a cache issue.
    hard clear your browser cache and check.

    #176324 Copied
    Avatar: fasty
    fasty
    Participant
    October 30, 2017 at 11:14

    Because of this issue I downgraded theme back to previous version so the icons is fine now.

    I cleared cache in W3 total cache and also in browser but it not helps.

    #176362 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2017 at 13:17

    Hello,

    To be able to help we need to see the problem on your site, so please update theme and provide wp-admin access in Private Content.
    Also, try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), clear cache and then check.

    Regards

    #176371 Copied
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