Icons for menu for the furniture03 demo have gone missing when adding menu items

This topic has 8 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Rose Tyler

  • Avatar: spiceretail
    spiceretail
    Participant
    September 18, 2023 at 16:09

    Icons for the secondary menu for the furniture03 demo have gone missing when adding menu items – how can I get these back?

    before changes to menu: https://ibb.co/fS46hGB
    after changes to menu: https://ibb.co/hDchHgS

    edit: site is down on maintenance mode

    Many thanks 🙂

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2023 at 16:20

    Hello, Spiceretail,

    Thank you for contacting us and for using XStore.

    Please check the next screenshot – https://prnt.sc/yByY9jpWhQF4

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: spiceretail
    spiceretail
    Participant
    September 18, 2023 at 16:24

    I’ve definitely messed up – seems like I’ve deleted the categories that were already set up in the theme

    https://ibb.co/BzWf0j2
    https://ibb.co/QvpxWGB

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2023 at 16:27

    Hello, Spiceretail,

    Could you provide temporary wp-admin access? We need to take a closer look.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Kind Regards,
    8theme team

    Avatar: spiceretail
    spiceretail
    Participant
    September 18, 2023 at 16:30

    No problem

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2023 at 16:33

    Hello, Spiceretail,

    Please check now https://prnt.sc/LrsDrL9S1eFQ > https://prnt.sc/7yXT4NvNmhqg

    Kind Regards,
    8theme team

    Avatar: spiceretail
    spiceretail
    Participant
    September 18, 2023 at 16:36

    that works perfectly!!
    Thank you so much for helping!! 😀

    Loving the theme, and the support is amazing!!!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2023 at 16:37

    Hello, Spiceretail,

    We would be grateful if you could take a moment to rate our product – https://themeforest.net/downloads – with 5 stars on ThemeForest!

    Kind Regards,
    8theme team

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