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I want to use my previous license with replaces my new domain

This topic has 8 replies, 4 voices, and was last updated 1 month ago ago by Ayan Rahman

Sahnoor Alam

Participant

April 1, 2026 at 19:27

I want to use my previous (smarok.com) license with replaced my new domain (ilysan.com), but it can’t perform. How can I?

Please, contact administrator
for this information.

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7 Answers

Andrew Mitchell

Support staff

April 2, 2026 at 08:16

Hello, Sahnoor Alam,

To proceed, please first deactivate the theme on your current website. After that, remove the domain from your admin account on 8Theme. Once this is done, you can activate the theme on another domain using the same purchase code.

Best regards,
8Theme Team

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Sahnoor Alam

Participant

April 2, 2026 at 08:51

see private content reply

Please contact administrator
for this information.

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support staff only.

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Ayan Rahman

Support staff

April 2, 2026 at 09:11

Hi,

Could you please provide URL and temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Sahnoor Alam

Participant

April 14, 2026 at 13:44

See private content, and please fix it by today ASAP as it is my business

Please contact administrator
for this information.

#468870 Copied

Rose Tyler

Support staff

April 15, 2026 at 04:16

Hi,

Private Content

Warm Regards,
The 8Theme Team

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for this information.

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Sahnoor Alam

Participant

April 15, 2026 at 09:31

Private Content

Please contact administrator
for this information.

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Ayan Rahman

Support staff

April 15, 2026 at 09:44

Hi,

Private Content

Warm Regards,
The 8Theme Team

Please contact administrator
for this information.

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