I want to rest my Xstore key as I moved to new domain

This topic has 4 replies, 2 voices, and was last updated 4 years, 4 months ago ago by Rose Tyler

  • Avatar: Abdelhamid
    Abdelhamid
    Participant
    August 1, 2021 at 00:21

    Hello, 8 themes team,
    I want to reset my license key as I have moved to a new domain
    another thing to mention is that you have to build a tool for end users like me to be able to rest the key by themselves, this will save a lot of valuable time for me and you

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2021 at 07:15

    Hello,

    Thanks for using our theme.
    According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
    If you want to use our theme for a few projects you need to buy a few licenses.
    We’ve checked your activations: https://www.z***ex.com/ and https://www.l***hy.com/ uses the mentioned license.
    Please deactivate https://gyazo.com/eb6fe70d718082e3dafe78859c8ce416 and delete XStore from mentioned sites, then contact us, and you will be able to use the theme on the new site.
    Request about the tool you can post here – https://www.8theme.com/taskboard/

    Regards

    Avatar: Abdelhamid
    Abdelhamid
    Participant
    August 1, 2021 at 08:15

    I have deleted and deactivated the theme from the mentioned sites above
    Please allow me to use it on new domain

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2021 at 08:30

    Hello,

    You can activate the theme now.

    Regards

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