I want to rearrange the order of the 4 product categories
This topic has 10 replies, 4 voices, and was last updated 2 weeks, 5 days ago ago by Rich Kil
I want to rearrange the order of the 4 product categories
Below is the link for the category page I want to change
Hello,
Thank you for reaching out to us.
Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Warm Regards,
The 8Theme Team
user name and password sent
Hello,
Could you please provide FTP access also?
Best regards,
The 8Theme Team
try these
Hello, Rich Kil
To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.
They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.
Thank you for your cooperation!
Best Regards,
The 8Theme Team
Dear @Rich Kil,
Thank you for reaching out to us.
Please refer to the following resources for clarification:
– Previous state: https://prnt.sc/7AydB6kpjDiv
– Drag-and-drop category sorting demonstration: https://gyazo.com/cb0accdb29558f5ef545f43e6dda14b6
– Frontend results: https://prnt.sc/KXA3Am2c-NMD
Please note that the category sorting functionality is based on the default behavior of WooCommerce. As such, any changes made to the order of categories using the drag-and-drop method will affect their display site-wide, not just on the current page. This applies to all areas where categories are shown using the “order by ID” sorting option.
Unfortunately, there is no built-in solution to apply a custom sort order exclusively to a single page. We recommend considering the alternative approach demonstrated in the previous video as a potential workaround.
Should you have any further questions, please do not hesitate to contact us.
Best regards,
Jack Richardson
The 8Theme Team
thank you
Thanks for the support! My topic “I want to rearrange the order of the 4 product categories” has been successfully resolved.
The issue related to '‘I want to rearrange the order of the 4 product categories’' has been successfully resolved, and the topic is now closed for further responses