This topic has 8 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell
Hello, recently I have a question that I did not see your reply to in My Recent Topics.
I don’t know what the reason might be.
This has already happened three times.
Or, where can I see all the questions that I have not received a reply to?
Hello,
Thank you for reaching out to us.
Here you can see all your topics – https://www.8theme.com/users/bzzxzz/topics/
Best Regards,
8Theme’s Team
Thank you. What I meant to ask is, where can I find those questions that have not received a reply?
Perhaps I should ask the question again,
but I have already deleted the screenshot of the prompt.
However, it was something like “Xstore 3.8.1 Bug with YITH WooCommerce Product AddOns Premium Version: 1.2.4.”
I resolved the issue by updating the plugin,
but a new problem has arisen—
the content in Image 2 has disappeared.
Hello, bzzxzz,
I hope this message finds you well. We would like to clarify a couple of details regarding your recent activities:
1) Could you please confirm if a template was created using the XStore Product Archive Builder?
2) Could you specify which plugin was updated to resolve the issue?
We appreciate your cooperation and look forward to your prompt response.
Best Regards,
8Theme’s Team
I can confirm that it was your technical staff who helped with this.
The updates were for WooCommerce and XStore Core.
Hello, bzzxzz,
Thank you for your clarification. Could you kindly resend the administrative panel and FTP access credentials, as the ones previously provided are no longer valid?
Additionally, it appears that the template may have been permanently deleted and will likely need to be recreated. We will attempt to restore it, but it seems improbable that we will succeed.
Best Regards,
8Theme’s Team
A single sesame seed is a small matter,
but a whole ground covered in sesame seeds can be overwhelming.
I hope you will do your best.
Hello, bzzxzz,
Thank you for the inspiration you have provided. However, we have noticed that the access credentials have not yet been shared with us.
We kindly request you to send the necessary access details at your earliest convenience to facilitate our ongoing collaboration.
Best Regards,
8Theme’s Team
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