I want to disable Confirm Form Resubmission

This topic has 6 replies, 2 voices, and was last updated 5 months ago ago by Luca Rossi

  • Avatar: Rana
    Rana
    Participant
    July 1, 2025 at 21:24

    Hi,

    Like with other themes, I need to disable this default WooCommerce behavior when a customer returns to a previous page from the shopping cart. Please see the screenshot for reference:
    https://prnt.sc/vR89sOYvZ0tZ

    My customers are complaining about this issue, so I need your help to resolve it.

    Looking forward to your assistance.

    Regards,
    Rana

    5 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    July 2, 2025 at 08:06

    Hi @Rana,

    We hope this message finds you well.

    Could you kindly try enabling the “Ajax Add to Cart” setting by navigating to:

    XStore > Theme Options > WooCommerce (Shop) > Single Product Page > Layout?

    For your reference, please see the screenshot below:
    https://prnt.sc/jSWB60ttqmPf

    Should you have any questions or need further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Rana
    Rana
    Participant
    July 2, 2025 at 23:51

    Showing this error: https://prnt.sc/PVO7C6e5i61H

    This is the cause: https://prnt.sc/prSQzoiN1ii6

    Can you fix this in theme upcomming update

    Avatar: Justin
    Luca Rossi
    Support staff
    July 3, 2025 at 04:58

    Dear @Rana,

    We hope this message finds you well.

    Could you kindly provide us with the updated admin account credentials? The details previously shared in the Private Content Area no longer appear to be working.

    Thank you in advance for your assistance.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Rana
    Rana
    Participant
    July 3, 2025 at 14:01

    I had corrected that .js theme code myself by deleting. Hopefully with next theme update it will not come back.

    Avatar: Justin
    Luca Rossi
    Support staff
    July 3, 2025 at 14:26

    Dear @Rana,

    We hope this message finds you well.

    We have reviewed both the XStore theme and the XStore Core plugin, but we were unable to locate the specific line of code in question. It appears that it may not originate from our products.

    Could you kindly confirm whether this code might have been added by your team or possibly by a third party?

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

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