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I tried installing sender.net unsuccesfully

This topic has 7 replies, 3 voices, and was last updated 1 hour, 54 minutes ago ago by Tony Rodriguez

htb

Participant

March 14, 2026 at 03:50

I tried using a short code for sender.net as a popup (static block) now I can’t rid of the popup. Elementor kept crashing too. Can you help me to get rid of the popup and where to look to get rid of it. I have disabled all static block and changed the menu to no avail. Thanks – see print screen

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6 Answers

htb

Participant

March 14, 2026 at 08:23

[sender-form id=”id”] – I figured out what was happening…but I’d like to embed this shortcode as a popup… when visitors click on a newsletter button… I can’t seem to get it to work… can you help? thanks

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Ayan Rahman

Support staff

March 14, 2026 at 11:19

Hi,

Thank you for reaching out to us.

We understand that you would like to embed the shortcode [sender-form id="id"] as a popup when visitors click on a newsletter button. Please read this topic – https://www.8theme.com/topic/is-xstore-newsletter-popup-still-available/#post-467169

Warm Regards,
The 8Theme Team

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htb

Participant

March 15, 2026 at 04:56

it won’t work – there must be a compatibility issue with sender.net

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Ayan Rahman

Support staff

March 15, 2026 at 08:43

Hi,

Have you contacted the author of the plugin whose shortcode you want to use? Please do so.

Additionally, сould you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.

Warm Regards,
The 8Theme Team

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htb

Participant

March 15, 2026 at 09:23

Thanks for the support! My topic “I tried installing sender.net unsuccesfully” has been successfully resolved.

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Tony Rodriguez

Support staff

March 15, 2026 at 09:23

Dear htb,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

Leave Feedback →
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Topic closed.
The 8Theme Team

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I tried installing sender.net unsuccesfully

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