I receive an error message “Not Found” when trying to work on templates for Checkout and Cart

This topic has 5 replies, 3 voices, and was last updated 3 weeks, 2 days ago ago by Luca Rossi

  • Avatar: Safe Desires
    Safe Desires
    April 24, 2024 at 17:30

    The checkout and cart page layouts seem to be based on the pre-XStore theme installation

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 25, 2024 at 05:38

    Hello, @Safe Desires,

    Thank you for contacting us and for using XStore.

    Please check Xstore builders: Cart Builder and Checkout Builder now.

    We’d like to inform you that archive pages, including the cart and checkout pages, cannot be directly edited using the standard WordPress editor or the free version of the Elementor plugin.

    However, we have introduced an exciting new feature called XStore builders, which allows you to customize your cart page layout/design using Elementor. To guide you through this process, we have detailed instructions in our theme documentation. Please refer to the documentation. https://xstore.helpscoutdocs.com/article/183-xstore-builders-getting-started



    We believe that this new capability will provide you with the flexibility and creative freedom you desire for your website. https://ibb.co/YRkx3bZ

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Safe Desires
    Safe Desires
    April 25, 2024 at 05:46

    Thank you for your response. I do have Elementor Pro installed on the site. Is there an advantage trying to go the Pro route versus the method you are suggesting?

    Avatar: Safe Desires
    Safe Desires
    April 25, 2024 at 05:53

    The builder also does not seem to work. All sections are grey and the only option the pencil shows is Edit Text Editor

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    April 25, 2024 at 07:01

    Dear @Safe Desires,

    We hope this message finds you well. Upon reviewing your cart page, it has come to our attention that you are currently utilizing the WooCommerce Cart/Checkout Block, as evidenced by the screenshot provided here: https://prnt.sc/SOPZ7nNdyXci.

    In order to enhance the functionality of your cart/checkout page, we have taken the initiative to replace it with a more suitable cart/checkout element. You can view the updated versions via the links below:

    – Checkout Page: https://prnt.sc/Keuyw38FyGD5
    – Cart Page: https://prnt.sc/SzrC4GCHs37H

    Should you have any questions or require further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

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