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I need older version of the core plugin for xstore

This topic has 12 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

nebcreative

Participant

January 25, 2021 at 20:57

Due to the change in the header I need to keep the older version of the theme and plugin, but my client was in the wp-admin and updated the plugin, I need to revert it or get it somewhere or the previous version of the theme would also be good as I just updated it by mistake while looking for the version

#270131 Copied Theme version: 7.1 WooCommerce version: newest

11 Answers

Olga Barlow

Participant

January 26, 2021 at 12:53

Hello,

But I see that you updated parent theme to the latest version.
May I ask why don’t you want to use the latest version of theme and plugin?
What version would you like to get back?

Regards

#270277 Copied

nebcreative

Participant

January 26, 2021 at 21:56

well the customer went in ans started clicking update on everything so that is one of the issues. but if you refer to my ticket #258862 you can see why i didnt want it updated without a plan of how to make the header look as it does here https://nebcreative.com/kinetic/ as the client wanted to keep the look BUT his business associate went in and clicked away. I prefer to be on the newer theme but if i cant get it to look as it did that is the issue

#270370 Copied

Olga Barlow

Participant

January 27, 2021 at 17:20

Hello,

Check the header now. I have created it using header builder and it looks almost the same as it was before. Is such header suitable for you or you still prefer to downgrade theme?

Regards

#270621 Copied

nebcreative

Participant

January 28, 2021 at 20:29

ok the header looks perfect thank you BUT i can not gain access to the wp-admin

“There has been a critical error on this website. Please check your site admin email inbox for instructions.”

#270928 Copied

Olga Barlow

Participant

January 28, 2021 at 20:54

Hello,

Strange. Everything was ok. Provide us with FTP access to that site, please.

Regards

#270939 Copied

nebcreative

Participant

January 28, 2021 at 21:26

ftp

Please contact administrator
for this information.

#270941 Copied

Olga Barlow

Participant

January 29, 2021 at 18:03

Hello,

Fatal error caused by third-party plugin https://prnt.sc/xtkxn7 I have disabled plugin. Contact plugin author to fix that fatal error, it’s not related to our theme.

Regards

#271119 Copied

nebcreative

Participant

January 29, 2021 at 21:23

ok awesome I will let rank math know that there is an issue, they are pretty awesome to work with as well. I appreciate your help on getting the site worked out.

#271155 Copied

Olga Barlow

Participant

January 29, 2021 at 23:46

Hello,

You are welcome. Always glad to help you.

Regards

#271174 Copied

nebcreative

Participant

February 10, 2021 at 22:15

i have the site in debug having issues with crashing with critical error

Deprecated: add_object_page is deprecated since version 4.5.0! Use add_menu_page() instead. in /home1/kineticm/public_html/wp-includes/functions.php on line 4859

There has been a critical error on this website. Please check your site admin email inbox for instructions.

#273518 Copied

Olga Barlow

Participant

February 11, 2021 at 00:08

Hello,

We don’t have add_object_page in our theme or XStore core plugin code. So, probably it comes from the third-party plugin that you installed. Try to disable third-party plugins one by one and check which one causes this.

Regards

#273539 Copied
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