I have two issues on your theme - by Pretty Girls Waisted

This topic has 5 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: Pretty Girls Waisted
    Pretty Girls Waisted
    Participant
    November 4, 2020 at 17:34

    1. menu not working on mobile phones specially on safari browser

    2. slider revolution links not working also the plugin not working

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 4, 2020 at 19:30

    Hello,

    1) Password is incorrect and we can’t log in to your Dashboard http://prntscr.com/vdhz3o
    Please, check and provide the correct one.

    2) Go to Plugins > disable the XStore core plugin and remove it. Go to XStore > Plugin installer > install plugin again. Check the menu after that.

    3) I see the slider on the home page http://prntscr.com/vdi0st Provide screenshot of elements where you added the links for better understanding.

    Regards

    Avatar: Pretty Girls Waisted
    Pretty Girls Waisted
    Participant
    November 4, 2020 at 20:23

    Slider where you click shop all products, when they click it should go to all our products

    Please contact administrator
    for this information.
    Avatar: Pretty Girls Waisted
    Pretty Girls Waisted
    Participant
    November 4, 2020 at 21:55

    Did
    Go to Plugins > disable the XStore core plugin and remove it. Go to XStore > Plugin installer > install plugin again. Check the menu after that.
    Still not working

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 5, 2020 at 15:51

    Hello,

    1) I don’t see issues with the mobile menu https://gyazo.com/b1b18d878c81318879c1e93b9a81b038

    2) Shop all products is not the layer, it’s bg image, so add the link to your slide https://www.themepunch.com/faq/add-links-to-slides-and-layers/

    Regards

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