I have installed Xstore theme but theme is not matching which i have seen

This topic has 45 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Alex Carter

  • Avatar: Siddharth
    Siddharth
    Participant
    September 20, 2025 at 19:21

    can i please get the reply fast please its urgent.

    Avatar: Siddharth
    Siddharth
    Participant
    September 20, 2025 at 19:22

    can i get the reply fast please

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 21, 2025 at 11:29

    Hello @Siddharth,

    Thank you for reaching out.

    1. Since you are using Single Product templates built with Elementor, please adjust the following setting to apply bold font-weight to the price element: https://prnt.sc/J6J1fpOHuipd.

    2. To modify the social links in your Socials widget, please navigate to: Dashboard → Appearance → Widgets → Shop Sidebar. You may refer to the following screenshot for guidance: https://prnt.sc/fze7YvqqNQ8q.

    3. As the product descriptions have been added using simple textarea fields (https://prnt.sc/wrMEB3liF6pb), the text styling is inherited from: Theme Options → Typography → Headings. Please see the reference here: https://prnt.sc/GwIhE03y7yGC.

    4. You can add any widgets to the Cart page content area: https://prnt.sc/rbQzWTMIlRmr. However, if you wish to display specific widget content based on the items currently in the cart, you may need to use an additional plugin that supports such functionality. You can then insert the provided shortcode or Elementor widget accordingly.

    5. We have applied the following custom styles: https://prnt.sc/Vrrem_Pjd7DN. As a result, the custom buttons from your payment plugin are now styled appropriately: https://prnt.sc/3aBQbT_o1udb.

    Additionally, we kindly recommend creating separate topics for each of your questions. This helps ensure that other users searching for similar issues can find relevant topics more easily. It also allows us to provide more focused and efficient support.

    Please note: Our response time may vary and can take up to 24 hours on weekdays (Monday–Friday) and up to 48 hours on weekends (Saturday–Sunday). However, we usually respond much sooner. We kindly ask that you avoid submitting multiple topics for the same request, as this does not expedite the response time.

    Best regards,
    The 8Theme Team

    Avatar: Siddharth
    Siddharth
    Participant
    September 23, 2025 at 09:24

    I want to know how is this coming from, follow the screenshot, i have searched in widget area but not finding this please help me
    https://prnt.sc/EoV8PYIjGFu5

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 23, 2025 at 12:28

    Hello @Siddharth,

    We kindly invite you to review our documentation regarding the Mobile Panel feature, available here: [XStore Mobile Panel Documentation](https://www.8theme.com/documentation/xstore/xstore-features/xstore-mobile-panel/).

    Additionally, you may find other helpful articles related to various features in our documentation section.

    Best regards,
    The 8Theme Team

    Avatar: Siddharth
    Siddharth
    Participant
    September 23, 2025 at 14:22

    another thing see the below referenced image, here if user go to the product page but if they dont select the quantity then shows the popup message i want to customise this popup also want to change the message please tell me from where i can change the message.
    I want fast response as it its very important as the store is live.

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2025 at 11:32

    Hello @Siddharth,

    Thank you for your message.

    The notification you are referring to is not generated by our theme, but rather by the WooCommerce plugin (please see the reference screenshot: https://prnt.sc/lID4NybvPkbH). This message is displayed using the browser’s default alert box, which cannot be customized with CSS or styled directly, as it is a system-level element.

    If you would like to achieve a custom design, you would need to create an HTML element that replicates the alert() functionality.

    To modify the text of this popup, you may use the Loco Translate plugin:
    https://woocommerce.com/document/woocommerce-localization/#creating-custom-translations

    For further assistance, we recommend submitting your query directly to the WooCommerce support team:
    https://wordpress.org/support/plugin/woocommerce/

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: Siddharth
    Siddharth
    Participant
    September 24, 2025 at 19:36

    hey i have asked for a refund of the items because i purchased two themes but second theme is difficult to implement as i thought of so previously i asked for a refund and again i am trying to do so but could not able to do that see the screenshot and help me to get the refund i dont want the second theme. please give me the refund.

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    Avatar: Siddharth
    Siddharth
    Participant
    September 24, 2025 at 20:02

    i have asked for a refund long back but still have not received the refund, please give me the refund as i told you earlier too, i have bought two themes and i want a refund of one theme, please give me the refund. I have requested for refund long back but as of now no refund came secondly, now i am trying to do same but its showing there are no items for a refund. I want immediate refund of the the theme which i bought recently and on 13th september i asked for a refund. So please give me a refund. Here i am attaching the screenshot where i asked for a refund.

    Please contact administrator
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    Avatar: Siddharth
    Siddharth
    Participant
    September 24, 2025 at 20:02

    i want refund within next 2 hours no more delay.

    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 25, 2025 at 06:57

    Hello,

    Private Content

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Siddharth
    Siddharth
    Participant
    September 25, 2025 at 07:07

    its in temporary domain, and i am removing it now.

    Avatar: Siddharth
    Siddharth
    Participant
    September 25, 2025 at 07:11

    the one which i bought latest this one i have an issue which i deleted. Here is the screenshot. Please initiate my refund without any further delay.

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    Avatar: Siddharth
    Siddharth
    Participant
    September 25, 2025 at 07:13

    see the below below screenshot which shows there are no active domains thanks

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    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 25, 2025 at 07:55

    Hello,

    Private Content

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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The issue related to '‘I have installed Xstore theme but theme is not matching which i have seen’' has been successfully resolved, and the topic is now closed for further responses

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