• 

  syedakhtar

  Participant

  April 20, 2016 at 07:42

  i have i have installed the theme and activate the demo content with the engineer demo but on the home page the actual side bar menu doesn’t appear

  im including my site with the demo as well your demo site, the way it is suppose to look

  please help

  Thanks
  syed

  #122034 Copied
  10 Answers
  

  syedakhtar

  Participant

  April 20, 2016 at 07:43

  also the visual composer doesn’t work

  #122036 Copied
  

  Stan Russell

  Participant

  April 20, 2016 at 07:55

  Hello syedakhtar,

  please provide us with admin credentials for your site in Private content. We will investigate these issues.

  Regards,
  Stan Russell.

  #122041 Copied
  

  syedakhtar

  Participant

  April 20, 2016 at 14:35

  Hi please see in the private message information that you have requested.

  Also is there a phone number where i can reach you guys at?

  Thanks
  Syed M

  Please, contact administrator
  for this information.

  #122200 Copied
  

  Eva Kemp

  Participant

  April 20, 2016 at 16:01

  Hello,

  Sidebar menu isn’t shown because you haven’t added products to product categories http://prntscr.com/aumo6a .
  Mark some products with the categories you created.

  Regards,
  Eva Kemp.

  #122218 Copied
  

  syedakhtar

  Participant

  April 20, 2016 at 16:04

  Hi Eva,

  What about the Visual composer, why that is not working?

  Thanks
  Syed M

  #122219 Copied
  

  Jack Richardson

  Support staff

  April 20, 2016 at 18:05

  Hello,

  Please update Visual Composer plugin to the latest version. You can download it here https://www.8theme.com/download-plugins/

  Best regards,
  Jack Richardson.

  #122249 Copied
  

  syedakhtar

  Participant

  April 20, 2016 at 18:27

  i did install the latest VC plugin still nothing, can someone look into this?, i really need this working as soon as possible please, i have provided you guys with my wp login credential earlier

  thanks

  Syed M

  #122258 Copied
  

  Eva Kemp

  Participant

  April 20, 2016 at 19:07

  Hello,

  As I see VC editor is working http://storage4.static.itmages.com/i/16/0420/h_1461175585_8533580_cc99836f0e.png . Try to clear browser cache and check it again.

  Regards,
  Eva Kemp.

  #122271 Copied
  

  syedakhtar

  Participant

  April 20, 2016 at 20:24

  looks like it is now, thanks for your help

  Regards,
  Syed M

  #122288 Copied
  

  Robert Hall

  Participant

  April 20, 2016 at 21:04

  Hello,

  You’re welcome!

  Regards,
  Robert Hall

  #122293 Copied
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