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I have imported Luxury Jewelry Store but I don’t see proper data

This topic has 11 replies, 3 voices, and was last updated 1 weeks, 4 days ago ago by Andrew Mitchell

Shuja Jamil

Participant

April 16, 2024 at 13:49

I have imported Luxury Jewelry store. The import process finished successfully without any error, but I don’t see proper data on website as shown in demo. Also I see \” appended at different places. Please let me know how to make it work properly.

#391869 Copied Theme version: 9.3.6

10 Answers

Rose Tyler

Support staff

April 16, 2024 at 14:37

Hello, Shuja Jamil,

Thank you for reaching out to us with your concern. We apologize for any inconvenience you may be experiencing with the Luxury Jewelry store import.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#391875 Copied

Shuja Jamil

Participant

April 16, 2024 at 15:00

Credentials attached:

Content is visible for topic creator and
support staff only.

#391879 Copied

Rose Tyler

Support staff

April 16, 2024 at 15:23

Hello, Shuja Jamil,

We appreciate your prompt response.

Please downgrade the PHP version to 8.1 and let us know (your hosting provider can do this at your request).

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#391888 Copied

Shuja Jamil

Participant

April 16, 2024 at 15:49

Downgraded to PHP 8.1 and re-imported the Luxury Jewelry Store but still the same issue.

#391894 Copied

Rose Tyler

Support staff

April 16, 2024 at 16:48

Hello, Shuja Jamil,

We appreciate your prompt response.

Please provide FTP access, and our dev team will check this situation more deeply on your site.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#391899 Copied

Shuja Jamil

Participant

April 17, 2024 at 10:28

Please find attached:

Content is visible for topic creator and
support staff only.

#391962 Copied

Shuja Jamil

Participant

April 17, 2024 at 10:37

I am wondering why working with your theme requiring so much effort while the other themes I have worked with just work right away?

#391963 Copied

Rose Tyler

Support staff

April 17, 2024 at 11:16

Hello, Shuja Jamil,

We are pleased to inform you that we have successfully imported the demo content onto your website. During the process, we identified that third-party plugins, specifically Spectra and Starter Templates, were causing issues. These plugins, when activated during installation, alter the page content in a way that interferes with the functionality of Elementor.

For future reference, it would be advisable to disable all third-party plugins before initiating the installation of demo content.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#391980 Copied

Shuja Jamil

Participant

April 18, 2024 at 02:53

Thank you Rose for your kind help. I will set it up again as you advised and see if I can do it myself also in one go.

#392041 Copied

Andrew Mitchell

Support staff

April 18, 2024 at 02:53

Dear Shuja Jamil,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#392042 Copied
Tagged: best selling woocommerce jewelry themes, fixing woocommerce luxury jewelry data, high-end jewelry woocommerce theme import, imported luxury jewelry woocommerce theme, successful import luxury jewelry woocommerce, troubleshooting woocommerce jewelry data
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I have imported Luxury Jewelry Store but I don’t see proper data

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