I have Error in Lightbox with Waitlist and Request A Quote can’t close it after open it

This topic has 9 replies, 6 voices, and was last updated 2 weeks ago ago by Andrew Mitchell

  • Avatar: woomart
    YooMart
    Participant
    October 11, 2024 at 02:05

    I have Error in Lightbox with Waitlist and Request A Quote can’t close it after open it.
    I have this error in all product pages :
    help please.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    8 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    October 11, 2024 at 09:09

    Hi @woomart,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: woomart
    YooMart
    Participant
    October 11, 2024 at 21:05

    Please Check the privet content area

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: woomart
    YooMart
    Participant
    October 13, 2024 at 12:25

    hello,

    Any update in my problem ?

    Avatar: woomart
    YooMart
    Participant
    October 14, 2024 at 06:33

    can any one help please

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 14, 2024 at 10:47

    Dear @woomart,

    We hope this message finds you well.

    We apologize for the delay in our response. We have developed a patch #9426890 that addresses the issues related to the popup closing actions, as shown here: https://prnt.sc/o5wsNosB4G_T. The patch has already been installed on your website, and we have tested the popup functionality without encountering any issues.

    Kindly review the changes on your end and let us know if everything is functioning as expected.

    Thank you for your understanding and cooperation.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Erdem
    Erdem
    Participant
    October 18, 2024 at 04:39

    Hi @jack-richardson

    ***message edited***

    Fix worked. Thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2024 at 09:47

    Hello, Erdem,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 18, 2024 at 11:29

    Dear woomart,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘I have Error in Lightbox with Waitlist and Request A Quote can’t close it after open it’' has been successfully resolved, and the topic is now closed for further responses

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