I HAVE BIG PROBLEMS WITH PERFORMANCE - by Carlos García Hernanz

This topic has 4 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

  • Avatar: Carlos_Garcia_Hernanz
    Carlos García Hernanz
    Participant
    September 17, 2020 at 19:16

    Hello again, first of all it is in development so to enter they would need to change the host I leave the information in the private box, I am having problems with customizing and with other movements or changes of the web, it is very slow or heavy it gives errors 504 and the translations don’t work.
    I explain more extensively:

    On the store page the option to add to the cart is not translated or the option to select options is not translated either, they remain in English I do not understand why. On this page, the products are not aligned and are off-center due to the attributes of being larger than the other.

    Customizing takes a long time to make changes. It is a fairly light website, it simply has 2000 products and few pages, most of them are categories.

    There are times when it gives 504 errors when recharging or when sending a request.

    Examples:
    https://snipboard.io/bZISMw.jpg
    https://snipboard.io/wTNx1o.jpg
    https://snipboard.io/zwiLlh.jpg

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Carlos_Garcia_Hernanz
    Carlos García Hernanz
    Participant
    September 17, 2020 at 22:56

    I have also stopped appearing the color variations, you fixed it for me yesterday but it is gone again

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 19, 2020 at 09:29

    Hello,

    Sorry for the delay in answering.
    I can’t see your site that uses XStore even after adding information in hosts file, unfortunately.
    About translation, make sure that you translated texts for WooCommerce, XStore theme and XStore Core plugin. Sync translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
    Read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ Also, contact your hosting provider to get assistance with the speed problem.
    As I can see, Olga helped you previously. She will be able to take a closer look at your current issues after the weekend. Please wait.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 21, 2020 at 09:20

    Hello,

    I see the option to choose the swatches type http://prntscr.com/ukyc1f and don’t see the issues with the color variations on the frontend http://prntscr.com/ukycf9 http://prntscr.com/ukyco3
    So, could you explain in more detail what exactly is wrong with the color variations?

    Regards

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