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I have a problem with search in the website

This topic has 5 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Rose Tyler

DAVID

Participant

October 25, 2023 at 14:26

I have a problem with the web search engine, I enter the query in the search engine and I don’t get related products in the attached screenshot and access data.

https://prnt.sc/LcTy3YIcPJNT
https://prnt.sc/T7s2s6MRaXzh

On the other hand, I am unable to accept the comparison codes for the topic. I am not able to accept the codes that I have available. Could you also help me with this?

Please, contact administrator
for this information.

#371489 Copied Theme version: 9.2.2 WooCommerce version: 6.3.2

4 Answers

Rose Tyler

Support staff

October 25, 2023 at 14:37

Hello, DAVID,

Thank you for contacting us and for using XStore.

1/ Please provide the URL of this page – https://prnt.sc/T7s2s6MRaXzh

How does it work when not our theme but the Storefront theme is activated on the site?

2/ “On the other hand, I am unable to accept the comparison codes for the topic. I am not able to accept the codes that I have available. Could you also help me with this?” – sorry, but your request is a bit unclear to us. Please describe it in more detail.

Thank you in advance for your cooperation.

Kind Regards,
8theme team

#371492 Copied

DAVID

Participant

October 25, 2023 at 15:18

the site is planetaplantas.es

I develop the problem further, when I try to search using the head search engine or the product search engine, I enter three letters for example “brom…” and the products appear but if I press enter the list does not appear, as shown in the images

Please contact administrator
for this information.

#371499 Copied

DAVID

Participant

October 25, 2023 at 15:21

sorry is not your theme sorry 🙂

#371500 Copied

Rose Tyler

Support staff

October 25, 2023 at 16:30

Hello, DAVID,

Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#371522 Copied
Tagged: search issue, troubleshooting woocommerce, website problem, woocommerce wordpress themes, wordpress search solution, wordpress theme support
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