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I have a home page set up but the slider revolution is now always showing/

This topic has 4 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Tony Rodriguez

mariangio

Participant

October 16, 2023 at 11:25

Can you please explain what is the issue.
Thanks
Marianna

#370288 Copied Theme version: 9.05 WooCommerce version: 7.6

3 Answers

Tony Rodriguez

Support staff

October 16, 2023 at 11:57

Hello, @mariangio,

Thank you for using our theme and for contacting us.

We regret to inform you that your request is somewhat unclear to us. Could you kindly provide a more detailed description of the issue you are experiencing, as well as your intended goal?

To assist us in resolving your issue more efficiently, we kindly request that you provide a screenshot of the problem you are encountering. Additionally, please provide the URL of the page where the issue is occurring, as well as your wp-admin login details. Please ensure that this information is submitted in the private content area.

We kindly recommend that you take a complete backup of your site before proceeding.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

We appreciate your cooperation and look forward to assisting you further.

Best Regards,
8Theme’s Team.

#370291 Copied

mariangio

Participant

October 17, 2023 at 10:19

This is what I see:

and this is what is in the backend editor

Please contact administrator
for this information.

#370457 Copied

Tony Rodriguez

Support staff

October 17, 2023 at 11:58

Hello, @mariangio,

Thank you for providing the screenshot.

Upon reviewing your site, we have not identified any issues. Both the backend and front end appear to be functioning correctly.

Furthermore, the slider on your site is displaying as it should. For your reference, we have recorded a video demonstrating this. We encourage you to view it under private content area.

The issue you are experiencing may be due to cache on your end. We recommend clearing your browser cache or trying a new browser, then revisiting the site.

We hope this information is helpful.

Best Regards,
8Theme’s Team.

Please contact administrator
for this information.

#370481 Copied
Tagged: homepage setup problem, revolution slider fix, slider revolution issue, woocommerce homepage troubleshooting, wordpress theme slider problem, wordpress woocommerce themes
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