Return to previous page

I had a Problem in Contact Us Page and home page and footer

This topic has 37 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Luca Rossi

albaghlisponge

Participant

March 23, 2024 at 13:32

I have two problems.
First: In the blog section I can not view the articles correctly so that
Photos of articles in the desired form will appear only in one article I will attach to you
Images illustrating this.
Second: In the phone mode I want to view the content of the home page more broadly or in other sense I want
Reduce blank distances on both sides of the page

Files is visible for topic creator and
support staff only.

#388213 Copied

Rose Tyler

Support staff

March 23, 2024 at 19:23

Hello, Albaghlisponge,

1/ Please ensure that you have uploaded the Featured Images for your posts – https://prnt.sc/8MD1K8u4Ylcm

2/ Here are examples:
https://prnt.sc/XqzQtpkd8IPT > https://prnt.sc/vD0ujrwmyoAi
https://prnt.sc/qRCDK0SMOOgl > https://prnt.sc/Iw91BtGR9QUK
We have not saved these settings.

Kind Regards,
8theme team

#388247 Copied

albaghlisponge

Participant

March 24, 2024 at 05:49

Sorry
Duplicate Message

Files is visible for topic creator and
support staff only.

#388282 Copied

Rose Tyler

Support staff

March 24, 2024 at 08:03

Hello, Albaghlisponge,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#388290 Copied

albaghlisponge

Participant

March 24, 2024 at 13:28

Hello!
Thank you for your good cooperation.
I had a problem, which is that the client can only do (log in) and can’t do (sign in), now I want to add sign in section

Files is visible for topic creator and
support staff only.

#388349 Copied

Rose Tyler

Support staff

March 24, 2024 at 16:33

Hello, Albaghlisponge,

We kindly request that you take a moment to review the following article, which provides guidance on enabling user registration on your website: https://xstore.helpscoutdocs.com/article/171-enabling-user-registration-on-website

Should you have any questions or require further assistance, please do not hesitate to reach out to us.

Kind Regards,
8theme team

#388365 Copied

albaghlisponge

Participant

March 25, 2024 at 08:19

I do not fined my last question and your reply about it
Thank you. The last message and reply came out after you sent this message.

#388422 Copied

Rose Tyler

Support staff

March 25, 2024 at 09:22

Hello, Albaghlisponge,

We hope that all your inquiries have been resolved to date. Should you have any new questions or issues, please do not hesitate to initiate a new topic on our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

#388442 Copied

albaghlisponge

Participant

March 27, 2024 at 07:06

Hello, I have had a problem with the product page which is that the data for the product and the purchase process do not appear other than just one line, I think it happened after I made an update to Xstore Core plugin

I knew the problem because of Rank Math SEO plugin but how to solve the problem so that I could use this tool??

Files is visible for topic creator and
support staff only.

#388745 Copied

Rose Tyler

Support staff

March 27, 2024 at 08:43

Hello, Albaghlisponge,

We hope this message finds you well.

Could you please confirm if the issue you are experiencing is resolved upon deactivating the Rank Math SEO plugin? If this is the case, we kindly suggest reaching out to the plugin’s support team for further assistance.

Best Regards,
The 8Theme Team

#388762 Copied

albaghlisponge

Participant

March 27, 2024 at 09:27

I had to make the product page through PRO Elements plugin until I controlled it because by Elementor because the page that comes with Xstore theme I can’t control through Elementor, so can you help me reuse the page that comes with the theme and edit it???

#388767 Copied

albaghlisponge

Participant

March 27, 2024 at 09:37

do you have an Arabic support???

#388770 Copied

Rose Tyler

Support staff

March 27, 2024 at 09:48

Hello, Albaghlisponge,

Thank you for getting in touch with us.

1/ We apologize for the inconvenience, but we require further clarification regarding your inquiry about the single product page. Could you please provide a more detailed description of your request and the expected outcome, along with specific screenshots? This will greatly assist us in understanding your needs and responding appropriately.

2/ We offer support on our forum in English. However, if you are inquiring about the possibility of translating the XStore theme into Arabic, the answer is affirmative. For guidance on translating the theme, please refer to the following article: [Base Theme Translation](https://xstore.helpscoutdocs.com/article/30-base-theme-translation).

We appreciate your understanding and look forward to assisting you further.

Best Regards,
The 8Theme Team

#388771 Copied

albaghlisponge

Participant

March 28, 2024 at 06:37

Hi,
I have tow problems:
first: I had to use the old or main single product page because last
problem, put I had a problem , there are an empty space I can’t
delate it.
second: I cant change height of the main image , it’s very large

Files is visible for topic creator and
support staff only.

#388854 Copied

Luca Rossi

Support staff

March 28, 2024 at 09:19

Hi @albaghlisponge,

Could you please double check the password?

We were unable to login anymore.

Thank you!

Please contact administrator
for this information.

#388888 Copied

albaghlisponge

Participant

March 28, 2024 at 09:53

password

Please contact administrator
for this information.

#388895 Copied
Luca Rossi

Support staff

March 28, 2024 at 11:12
Dear @albaghlisponge,

We hope this message finds you well.

To address the issue of the left spacing in the cart form, kindly insert the following CSS code into your website’s theme settings. Navigate to Theme Options, then proceed to Theme Custom CSS, and finally to Global CSS:
```
.single-product-builder form.cart {
     width: 100%;
}
```
Furthermore, to adjust the height of the main product image, we have modified the width of the gallery to 80%. You may view the changes here:

[https://prnt.sc/BpuigSGhoaRS](https://prnt.sc/BpuigSGhoaRS)

Subsequently, please apply the following custom CSS code:
```
.etheme-woocommerce-product-gallery {
    display: flex;
}
```
Should you require any further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team
#388912 Copied
Tagged: best selling woocommerce troubleshooting, contact us page issue, footer problem woocommerce, home page error woocommerce, woocommerce themes problem
1 2

Viewing 37 results - 21 through 37 (of 37 total)