• 

  Ali

  Participant

  June 16, 2021 at 15:33

  I’m having a problem when I want to use the Products component from the XStore section under Elementor. Everything looks fine in the Elementor interface. But when I save and open the page, the page does not appear except for the header.

  Edit: Same issue with wpbakery (XStore- Products)

  Please, contact administrator
  for this information.

  #291108 Copied Theme version: 7.2.11 WooCommerce version: 5.4.1
  6 Answers
  

  Olga Barlow

  Participant

  June 16, 2021 at 18:16

  Hello,

  Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail?

  Regards

  #291131 Copied
  

  Ali

  Participant

  June 16, 2021 at 20:59

  Of course

  Please contact administrator
  for this information.

  #291151 Copied
  

  Olga Barlow

  Participant

  June 16, 2021 at 21:43

  Hello,

  Check now, please.

  Regards

  #291158 Copied
  

  Ali

  Participant

  June 16, 2021 at 22:10

  Hi Olga

  Everything look ok now. If you give information about the solution of the problem, if I encounter the same problem again while moving the site, I can quickly solve it myself.

  And thank you a lot. You provided a really fast and effortless solution.

  #291161 Copied
  

  Olga Barlow

  Participant

  June 17, 2021 at 10:17

  Hello,

  You are welcome!

  1) If you don’t have gallery images for the variable products then just disable option (Theme Options > WooCommerce > Single product builder > Variation gallery > off).

  2) Elementor > Settings > Experiments > don’t enable these options https://gyazo.com/05f74b2d6e4a29d90c73965e7dde3b43 because they are in Alfa/Beta mode and cause js errors on the site.

  We would be grateful for your review if you like our theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

  Regards

  #291195 Copied
  

  Ali

  Participant

  June 17, 2021 at 15:56

  Thank you. Great support, I gave 5 stars.

  #291242 Copied
• Viewing 7 results - 1 through 7 (of 7 total)