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I get an error message after installing Xstore

This topic has 2 replies, 2 voices, and was last updated 6 days, 3 hours ago ago by Alex Carter

Gizmo

Participant

June 11, 2025 at 14:27

Hi,

I bought your theme (Xstore) yesterday, but I have a little problem.

When I installed it, I get this error message:

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Your theme (xstore template) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure they are compatible with the current version of WooCommerce. Suggestions for fixing this:

Update your theme to the latest version. If there is no update available, contact your theme creator and ask about compatibility with the current WooCommerce version.

If you copied over a template file to make a change, you will need to copy the new version of the template and reapply your changes.

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1 Answer

Alex Carter

Support staff

June 11, 2025 at 14:52

Hello,

Thank you for reaching out to us.

We have provided a link to download the theme and core plugin via the private content area. Kindly update both the theme and the plugin, and then proceed with testing your website.

If the issue persists, please provide us with temporary access to your website’s admin panel so that we can investigate the problem in more detail.

Warm Regards,
The 8Theme Team

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