Hi there,
My clients website consistantly gets the Error Connection Closed error, and I’m not sure why. I’ve taken a screenshot of what I see when I visit the website and whenever I go into the back-end of the website.
– This issue only started today
– When I change my Theme back to the default WordPress theme, the back-end and front-end loads fine. No errors at all. When I activate my X-store Child theme, that’s when the error happens.
– I have updated the theme and WordPress and still get the error.
– I get the error when I try to go to the ‘Updates’ and ‘Theme Builder’ page mostly.
– It loads the error page once, it tries to refresh itself, and then when I force refresh the page, it loads the page sucessfully.
– I have disabled all plugins, the error still occurs. When I activate the plugins one-by-one, I get the error, then have to refresh the page in order for me to get back to the Plugins page.
– I have cleared my cache, and have used different browsers and still no luck.
I have a plugin called Jetpack and it regaulary monitors the website connect and today I’ve gotten around 4 emails saying that my website is down (for only 10 mins max) and then it becomes up and running again.
Thanks,
Lisa
