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Topic: I enabled single product builder, however all new producted added does not show add to cart.

Wsquare

Participant

August 31, 2023 5:51 am

I enabled single product builder, however all new producted added does not show add to cart.
but the old one does
Site URL: hidden
Theme version: .8.3.6

Content is visible for topic creator and
support staff only.

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Tony Rodriguez

Support staff

August 31, 2023 6:32 am

Hello, @Wsquare,

We have thoroughly examined the URL you provided and found no issues. The problem you are experiencing appears to be related to a cache on your end. We recommend that you clear all cache, including browser and plugin cache, and then revisit the site.

We have confirmed that the product addition to the cart is functioning correctly. For your reference, we have recorded a video demonstrating this process. We kindly request that you watch the video in the private content area in its entirety.

https://www.veed.io/view/9effbe66-61e2-4e23-9b52-1dbf51201511?sharingWidget=true&panel=share

Best Regards,
8Theme’s Team

#366205 copied to clipboard

Tagged: add to cart issue, new product display problem, product builder enablement, single product builder, woocommerce add to cart, woocommerce troubleshooting, wordpress woocommerce templates

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