I edited this section but still the changed didn’t apparel

This topic has 4 replies, 3 voices, and was last updated 1 months ago ago by Andrew Mitchell

  • Avatar: Nirmalya
    Nirmalya
    Participant
    May 10, 2025 at 20:37

    i edited this section but still the changed didn’t apparel

    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 11, 2025 at 06:58

    Hello, Nirmalya,

    Thank you for reaching out to us.

    We kindly request that you clear both your website cache (as you are using a caching plugin) and your browser cache, and then review the section once again. If you are using Google Chrome, you may find the following extension helpful for clearing your browser cache:
    Clear Cache Chrome Extension – https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn

    Please let us know if the issue persists after performing these steps.

    Warm Regards,
    The 8Theme Team

    Avatar: Nirmalya
    Nirmalya
    Participant
    May 12, 2025 at 11:24

    I checked and saw only our shop page, the edit didn’t appear. Except that changes appear on every pageCanan you do it for me, or check everything is alright?

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 12, 2025 at 13:34

    Hello,

    We have reviewed the issue and can confirm that the changes made to the shop page via XStore Builders > Archive Products > Edit Template https://prnt.sc/nf8Oj5MV9MTB become visible https://prnt.sc/0xqT-Gx5r06p as expected once the browser cache is cleared. Therefore, everything is functioning correctly.

    We kindly ask you to review our previous response and consider installing the “Clear Cache” Chrome Extension. By clicking its icon, you will be able to easily clear your browser cache at any time.

    Warm Regards,
    The 8Theme Team

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