I don’t have a footer on any part of my website

This topic has 11 replies, 3 voices, and was last updated 4 weeks, 1 days ago ago by Andrew Mitchell

  • Avatar: Mr.Auxins
    Terpsauce
    Participant
    March 30, 2024 at 17:58

    Hello, I do not have a footer and am unsure where I reinstate it.

    10 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    March 31, 2024 at 08:03

    Dear Mr. Auxins,

    We hope this message finds you well.

    We kindly request that you visit the Widget Management page at the following URL: https://**mp.co.uk/wp-admin/widgets.php.

    Once there, we would appreciate it if you could add some widgets to the footer section. We recommend utilizing the static block widget for this purpose.

    For your reference, here is a screenshot illustrating the suggestion: https://prnt.sc/lQGz2qbVJl39.

    Should you require any assistance or have any questions, please do not hesitate to reach out.

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 4, 2024 at 21:49

    Hello, I done what you said, and for some reason it has placed the widget in the header and the footer. Please advise.

    http://www.ugmp.co.uk

    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 4, 2024 at 21:55

    I I changed it to pre footer areas and it fixed the header. thanks

    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 4, 2024 at 22:06

    Do the instagram feeds not show up on the footer anymore?

    And how to I get the trademark info and payment icons.

    Thanks

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    Avatar: Justin
    Luca Rossi
    Support staff
    April 5, 2024 at 10:07

    Hi @Mr.Auxins,

    Do the instagram feeds not show up on the footer anymore?

    Have you followed this article to connect Instagram account https://xstore.helpscoutdocs.com/article/189-instagram-api-token ?

    Have you cleared cache?

    And how to I get the trademark info and payment icons.

    Please put some widgets(text widget & image) to Footer Coryrights Left & Footer Coryrights Right Sidebars:

    https://prnt.sc/ye7XVsKkVo3g

    Best regards,
    The 8Theme Team

    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 5, 2024 at 15:54

    Hello, thanks for assisting in the copyright and payment icons, that is resolved.

    With regards to the instagram, I asked because the screenshot I just ent is actually from your demo theme, but I noticed this message on the set up:

    We wish to inform you that the feature of connecting Instagram Business accounts is currently deprecated and will be discontinued in a forthcoming update. We kindly request you to input an access token as an alternative. For further guidance, please refer to our documentation.

    I Just wanted to check if this feature was still functioning before I tried to set up.

    Thanks

    Avatar: Justin
    Luca Rossi
    Support staff
    April 5, 2024 at 16:27

    Hi @Mr.Auxins,

    We wish to inform you that the feature of connecting Instagram Business accounts is currently deprecated and will be discontinued in a forthcoming update. We kindly request you to input an access token as an alternative. For further guidance, please refer to our documentation.

    Yes, that’s right. You have to use the API Token instead. For further guidance, please refer to our documentation :
    https://xstore.helpscoutdocs.com/article/189-instagram-api-token

    For a more detailed visual guide, please refer to the image available at the following link:
    https://imgur.com/a/7zQY86f

    Yours Sincerely,
    The 8Themes Team.

    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 8, 2024 at 22:08

    Is there anyway to do it without creating a Facebook account?

    Avatar: Justin
    Luca Rossi
    Support staff
    April 9, 2024 at 04:37

    Hi @Mr.Auxins,

    Unfortunately, it’s impossible right now.

    Yours Sincerely,
    The 8Themes Team.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 9, 2024 at 09:39

    Dear Mr.Auxins,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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