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I deleted the site along with the theme and license

This topic has 4 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

Юлия Яблонская

Participant

December 10, 2021 at 18:46

Help me remove the theme license and continue to use the site.
Thank.

#311541 Copied Theme version: 8.0.7 WooCommerce version: 5.8.1

3 Answers

Rose Tyler

Support staff

December 11, 2021 at 08:43

Hello,

Sorry, but your request is a bit unclear to me. Describe it in more detail.

Regards

#311559 Copied

Юлия Яблонская

Participant

December 11, 2021 at 11:45

Я использовала эту тему для другого сайта, но потом, перенесла сайт с wordpress обратно на joomla и забыла при этом отключить лицензию темы с того сайта. Теперь не могу пользоваться темой.

#311588 Copied

Rose Tyler

Support staff

December 11, 2021 at 11:54

Hello,

We can see that XStore is activated on https://lap**ne.com.ua/ site. Go to Dashboard > XStore > Welcome > deactivate theme. Then go to Appearance > Themes > activate a default thee and delete XStore. Then we will be reset your activations from our side, and you will be able to use XStore on a new site.

Regards

Please contact administrator
for this information.

#311591 Copied
Tagged: delete, license, theme, themes, woocommerce, wordpress
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I deleted the site along with the theme and license

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