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I deleted one site, and then build one new site, installing theme not work

This topic has 6 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

cat

Participant

June 6, 2021 at 14:15

I deleted one site , but installing your theme still not work. Why? It mention that “You have activated your purchase code more than 15 times.” As we all know build one site requires a lot of testing.
Please unlock this. Thanks!

#290073 Copied Theme version: 7.2.10

5 Answers

Rose Tyler

Support staff

June 6, 2021 at 14:35

Hello,

As we can see, XStore was activated by you on 3 different sites –
https://gyazo.com/982810085f0451eead03bb68ca92fea6 https://gyazo.com/c551d61808c513a487f9ec0f013117b0
https://gyazo.com/e2f69bc166826b14bfb52905c58fdf2d
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few projects you need to buy a few licenses.

Regards

#290074 Copied

cat

Participant

June 6, 2021 at 14:41

Hi Rose

Please check it again. We delete this site before 10 mins https://www.penis-enlargement-secret.com/.

#290077 Copied

Rose Tyler

Support staff

June 6, 2021 at 15:28

Hello,

What about the other 2 sites (which completely different projects)?
I can’t unlock the activations until will be confirmed that 1 license is used for 1 project.

Regards

#290085 Copied

cat

Participant

June 6, 2021 at 16:24

Hi Rose
We had deleted this site https://seasonalfamilyfun.com/, now we only build this toy site for only one project. We will purchase another license for other project.

#290089 Copied

Olga Barlow

Support staff

June 7, 2021 at 10:58

Hello,

You use ff7d32************a6f license for the https://www.internationalpony.de/ project. So, you can’t use it for the new project. If you want to start the new projects you need to buy a new license for that new project.

Regards

#290124 Copied
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