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I change the home page slider image but it cannot change

This topic has 2 replies, 2 voices, and was last updated 3 months, 2 weeks ago ago by Tony Rodriguez

Rajesh

Participant

January 13, 2024 at 07:30

i purchase the xstore theme.. i change the image to slide in extender but its not display in the website

#379773 Copied Theme version: 9.2.6

1 Answer

Tony Rodriguez

Support staff

January 13, 2024 at 11:11

Hello, @Rajesh,

Thank you so much for purchasing our theme and contacting our support center.

To better understand and address your concern, we kindly request that you provide a screenshot illustrating the issue at hand. This will enable us to examine the problem more closely and offer an effective resolution.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would be grateful if you could grant us temporary administrative access to your WordPress site. This will allow us to conduct a thorough investigation and ensure a more precise diagnosis of the situation.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation and understanding. We are committed to ensuring your satisfaction and look forward to resolving your issue promptly.

Yours sincerely,
The 8Themes Team

#379789 Copied
Tagged: fix woocommerce slider image, homepage slider issues, slider image change problem, troubleshooting wordpress themes, woocommerce theme customization, wordpress woocommerce themes
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