I CAN'T UPDATE XSTER PLUGIN - by semh

This topic has 6 replies, 3 voices, and was last updated 4 years, 3 months ago ago by semh

  • Avatar: semh
    semh
    Participant
    March 1, 2021 at 07:34
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2021 at 08:07

    Hello,

    Update the plugin via FTP – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: semh
    semh
    Participant
    March 1, 2021 at 12:28

    ok thANKS AND i get ther error when update the theme also ?

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 1, 2021 at 12:33

    Hello,

    Try to deactivate and activate theme using your purchase code and then IMPORTANT! go to Dashboard > Updates > click Check again link https://prnt.sc/yygl09 to flush the activation cache. Only after that you may try to update theme and you should not face any issues.

    Regards

    Avatar: semh
    semh
    Participant
    March 2, 2021 at 06:08

    hi, i deactive and active template with purchase code, but i got the update warning and my wordpress version is : 5.6.2

    Avatar: semh
    semh
    Participant
    March 2, 2021 at 08:18

    hi sir, now it’s ok, updated perfectly

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