Return to previous page

I can't run wizard, i can't import "paralax" demo page

This topic has 6 replies, 2 voices, and was last updated 8 years ago ago by Rose Tyler

connectalia

Participant

November 7, 2017 at 18:18

Hi.

First of all: sorry for my English.

Well:
– I have installed a clean WordPress.
– I have installed the parent and child theme.
– I activated the child theme.
– I have inserted the purchase code to activate the theme.
– I have installed all the required plugins.
– I have changed the default parameters (memory limit, etc.) via htaccess/wp-config.

And…:
1. I can not run the wizard. Appears a message similar to: “the server does not meet the requirements”.
2. I have imported all demo data through the topic options control panel. I have imported all the home pages. And I imported the demo options “paralax”. And the website is never like the example (https://www.8theme.com/demo/legenda/home-parallax/?et_styles=0-7-0-0-11-0-0-0-0). I would like to start from a page identical to the example.

Please, contact administrator
for this information.

#177014 Copied Theme version: 3.4 WooCommerce version: 3.2.3

5 Answers

Rose Tyler

Support staff

November 8, 2017 at 08:53

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#177053 Copied

connectalia

Participant

November 9, 2017 at 13:49

Here is wp-admin access (in Private Content). Thanks!

Please, contact administrator
for this information.

#177231 Copied Theme version: 3.4 WooCommerce version: 3.2.3

Rose Tyler

Support staff

November 9, 2017 at 14:01

Hello,

I’ve checked your home page and seems parallax effect works fine. Please explain your problem with details.
Also, please check – https://wpbakery.com/video-academy/how-to-use-parallax-effect-for-row-background/

Regards

#177232 Copied

connectalia

Participant

November 9, 2017 at 14:05

Of course.

As I said:

1. I can not run the wizard. Appears a message similar to: “the server does not meet the requirements”.

2. The parallax homepage is created for me. I can’t found the way to import this demo homepage. I can import the theme settings, but no the parallax homepage.

3. Is there any way to change de footer background color? I assume that can bé changed by css customization. But it can be changed via theme panel options?

Thanks

#177233 Copied

Rose Tyler

Support staff

November 9, 2017 at 14:30

1. Please contact your host and check if file_get_contents() function is enabled. If it’s disabled it may cause issues with import.
Why do you need the wizard? You already have a child theme and pages, demo content already imported, so you may Skip Setup wizard http://prntscr.com/h88o6t
2. Sorry, it is a bit unclear for me. As I see you already have Home Parallax http://prntscr.com/h88m60
Please explain your problem with details for better understanding.
3. There is no option for footer background color, but you may create footer static block using VC https://www.8theme.com/demo/docs/legenda/#!/footer and set needed color.

Regards

#177235 Copied
Viewing 6 results - 1 through 6 (of 6 total)