I cant register my theme - by drshell - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: drshell
    drshell
    Participant
    August 12, 2020 at 01:05

    why active button is disabled

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: John Holden
    John Holden
    Support staff
    August 12, 2020 at 05:32

    Hi,

    Please send:

    – FTP info (server, username, password, port)

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: drshell
    drshell
    Participant
    August 12, 2020 at 11:18

    Done

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 12, 2020 at 12:06

    Hello,

    That’s strange but we can’t verify your code. Could you, please, log in to your ThemeForest account and check if everything is ok with your purchase?

    Regards

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