I can't get the demo content to work, I tried every solution on the forum

I can’t get the demo content to work, I tried every solution on the forum, I’m trying to get the underwear store content to work but now my site is blank, thank you very much for the help you can give me.

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for this information.

Hello,

You’re using old theme and plugins versions. Please update them.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

Regards,
Robert Hall.

Thanks, I just updated all plugins but it’s still blank.

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

Sure

Please, contact administrator
for this information.

Hello,

FTP credentials aren’t correct. Please check them and provide us again.

Regards,
Robert Hall.

My bad, wrong username

Please, contact administrator
for this information.

Hello,

As I see you haven’t updated the theme yet. Please do this.

Also recreate Tabs element in your home page as you’re using outdated element:
http://storage5.static.itmages.com/i/15/1104/h_1446663714_8885780_091fed5256.png

Regards,
Eva Kemp.

I updated the theme and plugins. I deleted the outdated elements on the home page but still nothing, I’m getting a blank page

I found something, console is showing me this:

Uncaught TypeError: Cannot use ‘in’ operator to search for ‘length’ in 9999
r @ jquery.js:2m.extend.each @ jquery.js:2
d @ jquery.themepunch.revolution.min.js:8
u @ jquery.themepunch.revolution.min.js:8
(anonymous function) @ jquery.themepunch.revolution.min.js:8
m.event.dispatch @ jquery.js:4
r.handle @ jquery.js:4
m.event.trigger @ jquery.js:4
e.event.trigger @ jquery-migrate.min.js:2
(anonymous function) @ jquery.js:4
m.extend.each @ jquery.js:2
m.fn.m.each @ jquery.js:2
m.fn.extend.trigger @ jquery.js:4
r @ jquery.themepunch.revolution.min.js:8
(anonymous function) @ jquery.themepunch.revolution.min.js:8

template_url/images/favicon.ico:1

GET http://template_url/images/favicon.ico net::ERR_NAME_NOT_RESOLVED

Please, contact administrator
for this information.

Hello,

I’ve removed the file vc_row.php in wp-content/themes/royal/vc_templates directory which is deleted in Royal 2.3 version.
Please clear browser cache and check home page now.

Regards,
Eva Kemp.

Thank you very much Eva, very quick response, problem solved!

Hello,

You’re welcome.

Regards,
Eva Kemp.