I can’t edit my products. Maybe WPBakery Page Builder needs to be updated.

Hello,

Thank you for reaching out to us.

1/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

2/ Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

The normal way to update bundled plugins is described in our documentation – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , or go to XStore > Plugin Installer > hover over the plugin and click on Update

Warm Regards,
The 8Theme Team