I can't access to css section on theme options

This topic has 2 replies, 2 voices, and was last updated 4 years, 7 months ago ago by Olga Barlow

  • Avatar: fax
    fax
    Participant
    December 16, 2020 at 08:55

    Hi, I have a problem, I had to create the website again for malicious files, and I had to buy a new license because I could not use the first one for the same website.
    Now I wanted copy the personal css added from the old website in local, everything works on the old one (with the first purchase code) but when I try to access to css in theme option of the the theme, it opens the page but it doesn’t load contents and the page is white. Could you help me? Also if is possible found the added css in the past on database maybe. Thank you in advance

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2020 at 15:11

    Hello,

    1) We need to check the backend and server error logs to tell you the reason of the white screen issue. So, we can’t help while you working on the localhost.

    2) If you need to move the Theme Options from one site to another then use the Theme Options > Import/Export > export options. After that go to another site Theme Options > Import /Export > import file.

    Regards

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