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I cannot inserted a picture/foto into the editor VC

This topic has 8 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Robert Hall

cedante

Participant

November 12, 2015 at 22:16

Problem

When Visual Composer is activated, I cannot inserted a picture/foto into the editor ,
but still images via a banner .

I can select one or more images, and when i confirm it it keeps spinning (the thing in the left corner)
(see printscreen) and do nothing. Last time i had alsoo a problem with VC and it was someting with the theme.

Regards, Lilian

#99194 Copied Theme version: LEGENDA - 8theme WordPress themeVersie: 2.9.2

7 Answers

Stan Russell

Participant

November 13, 2015 at 08:33

Hello cedante,

please provide us with admin and FTP credentials for your site in private content. We will check this problem.

Regards,
Stan Russell.

#99222 Copied

cedante

Participant

November 13, 2015 at 13:11

Hello,

Addidtional:
when I use an other theme like twenty eleven than there is not a problem to insert a image. When I use the image gallery there is not a problem
The problem appears only when I add a single picture with the visual composer

Regards lilian

Please, contact administrator
for this information.

#99276 Copied Theme version: 2.9.2

Robert Hall

Support staff

November 13, 2015 at 13:42

Hello,

We need FTP credentials also. You can ask your hosting provider for them.

Regards,
Robert Hall.

#99282 Copied

cedante

Participant

November 13, 2015 at 14:37

Here you are

Please, contact administrator
for this information.

#99294 Copied

Robert Hall

Support staff

November 13, 2015 at 15:54

We’ve reupload vc.php file in /wp-content/themes/legenda/framework folder. Please check it now.

Regards,
Robert Hall.

#99315 Copied

cedante

Participant

November 13, 2015 at 16:09

YES Finnaly Thank you,

Reards

#99317 Copied

Robert Hall

Support staff

November 13, 2015 at 16:33

You’re welcome!

Regards,
Robert Hall.

#99322 Copied
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