• 

  cedante

  Participant

  November 12, 2015 at 22:16

  Problem

  When Visual Composer is activated, I cannot inserted a picture/foto into the editor ,
  but still images via a banner .

  I can select one or more images, and when i confirm it it keeps spinning (the thing in the left corner)
  (see printscreen) and do nothing. Last time i had alsoo a problem with VC and it was someting with the theme.

  Regards, Lilian

  #99194 Copied Theme version: LEGENDA - 8theme WordPress themeVersie: 2.9.2
  7 Answers
  

  Stan Russell

  Participant

  November 13, 2015 at 08:33

  Hello cedante,

  please provide us with admin and FTP credentials for your site in private content. We will check this problem.

  Regards,
  Stan Russell.

  #99222 Copied
  

  cedante

  Participant

  November 13, 2015 at 13:11

  Hello,

  Addidtional:
  when I use an other theme like twenty eleven than there is not a problem to insert a image. When I use the image gallery there is not a problem
  The problem appears only when I add a single picture with the visual composer

  Regards lilian

  Please, contact administrator
  for this information.

  #99276 Copied Theme version: 2.9.2
  

  Robert Hall

  Participant

  November 13, 2015 at 13:42

  Hello,

  We need FTP credentials also. You can ask your hosting provider for them.

  Regards,
  Robert Hall.

  #99282 Copied
  

  cedante

  Participant

  November 13, 2015 at 14:37

  Here you are

  Please, contact administrator
  for this information.

  #99294 Copied
  

  Robert Hall

  Participant

  November 13, 2015 at 15:54

  We’ve reupload vc.php file in /wp-content/themes/legenda/framework folder. Please check it now.

  Regards,
  Robert Hall.

  #99315 Copied
  

  cedante

  Participant

  November 13, 2015 at 16:09

  YES Finnaly Thank you,

  Reards

  #99317 Copied
  

  Robert Hall

  Participant

  November 13, 2015 at 16:33

  You’re welcome!

  Regards,
  Robert Hall.

  #99322 Copied
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