I cannot change banner on categories or shop

This topic has 4 replies, 2 voices, and was last updated 1 weeks, 2 days ago ago by Tony Rodriguez

  • Avatar: antonio C
    antonio C
    Participant
    December 15, 2024 at 05:09

    I have add the block ID shortcode on each category but it still fixed the DEMO banner. i have attached images relative to default banner and the updated banner: id:531 static Block https://clsbrand.com.co/staticblocks/shop-banner/

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    support staff only.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2024 at 05:48

    Hello, @antonio C,

    Thank you so much for purchasing our theme and contacting our support center.

    We have reviewed your website and noticed that you are utilizing a custom product archive layout with Elementor for your shop page. For detailed guidance, please refer to our documentation: [XStore Products Archive Builder with Elementor](https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/).

    To enhance your site further, you have the option to add banners for each specific product category. To do this, please create a new static block tailored to your requirements. Subsequently, you can edit the specific product category and embed the static block shortcode in the description. Ensure you save the settings after making these changes.

    Additionally, To assist you in displaying distinct banners for different product category pages, we have prepared a detailed instructional video. We kindly request that you view this video and follow the steps outlined therein to implement this feature effectively.

    You can find the video link in the private content area.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: antonio C
    antonio C
    Participant
    November 24, 2025 at 21:43

    Thanks for the support! My topic “I cannot change banner on categories or shop” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 24, 2025 at 21:43

    Dear antonio C,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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