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I bought XStore theme but can not import demo

This topic has 6 replies, 3 voices, and was last updated 7 months, 2 weeks ago ago by Top Rated

Top Rated

Participant

September 21, 2023 at 06:19

I bought XStore theme but can not import the demo. https://totaltoolsindia.in/ This is my website.

LICENSE CERTIFICATE : Envato Market Item
==============================================

This document certifies the purchase of:
ONE REGULAR LICENSE
as defined in the standard terms and conditions on Envato Market.

Licensor’s Author Username:
8theme

Licensee:
G-Electronics

Item Title:
XStore | Multipurpose WooCommerce Theme

Item URL:
https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

Please, contact administrator
for this information.

#368073 Copied Theme version: 9.1.7 WooCommerce version: 8.1.1

5 Answers

Tony Rodriguez

Support staff

September 21, 2023 at 06:29

Hello, @Top Rated,

Thank you for your recent purchase and use of our theme.

We kindly request that you read and adhere to the instructions provided in our theme documentation, which can be found at the following link: https://xstore.helpscoutdocs.com/article/34-demo-content. This guide will assist you in importing the demo to your site.

If you encounter any difficulties during this process, please do not hesitate to share your site’s WP Admin URL and Credentials with us. You can do this securely by using the private content area of this topic.

Additionally, please inform us of the specific demo and page builder you wish to import. This will enable us to import the demo content for you and provide further assistance as needed.

Best Regards,
8Theme’s Team

#368075 Copied

Top Rated

Participant

September 21, 2023 at 06:33

I want the “Industrial Power Tools” demo to be installed.

The plugin has been installed. Tried to import the demo, but it shows a message
XStore Core plugin requires the following theme: XStore v.9.1.14. To continue – update your theme.

Please contact administrator
for this information.

#368078 Copied

Top Rated

Participant

September 21, 2023 at 06:46

I have updated the theme and the demo has been imported successfully
Thanks

#368082 Copied

Rose Tyler

Support staff

September 21, 2023 at 06:47

Hello, @Top Rated,

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.
We’ve edited your message and moved credentials into the Private Content area.

“I have updated the theme and the demo has been imported successfully” – thank you for letting us know.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#368084 Copied

Top Rated

Participant

September 21, 2023 at 06:51

Thanks a Lot

#368086 Copied
Tagged: importing demo problems, resolving xstore import issue, troubleshooting woocommerce themes, woocommerce best sellers, xstore theme issues, xstore theme solutions
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I bought XStore theme but can not import demo

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