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I am trying to access my website but my both login and password aren’t working anymore

This topic has 3 replies, 2 voices, and was last updated 1 years, 5 months ago ago by mariangio

mariangio

Participant

October 31, 2022 at 09:01

I am trying to access my website but even with my logins (that are correct) I cannot access my website backoffice and I try to reset the password and still not working. How is it possible and How can I fix that? Thanks!

#337574 Copied Theme version: 7.4.0 WooCommerce version: Version 4.7

2 Answers

Tony Rodriguez

Support staff

October 31, 2022 at 09:49

Hello, @mariangio,

Sorry for the inconvenience but this issue is independent of our theme but to your server, please read the below-listed articles and try to reach out to your hosting provider to fix this issue for you on your site.

https://blogvault.net/cant-access-wordpress-admin-login/

https://wpbuffs.com/tips-and-tricks-to-recover-your-lost-wordpress-password/

Regards 8Themes Team.

#337580 Copied

mariangio

Participant

October 31, 2022 at 11:02

Thanks I was able to fix it.

#337591 Copied
Tagged: login, password, reset, security, troubleshoot, woocommerce, wordpress
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I am trying to access my website but my both login and password aren’t working anymore

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