I am struggling with how to add Categories to a mega menu.

This topic has 8 replies, 4 voices, and was last updated 1 weeks, 4 days ago ago by Tony Rodriguez

  • Avatar: nickporter
    nickporter
    Participant
    November 12, 2025 at 12:16

    Hi
    I am struggling with how to add Categories to a mega menu.

    I can add products but it seems like I can’t add Categories, I am sure this is possible but having spent several hours on this I can’t work it out.
    Any chance you could explain how to do this, I have followed several tutorials but still can’t add Categories from the drop down see attached image.

    The menu is called: V2 Jacks XShop (from appearance > Menu)
    The mega menu template is : V2 Jacks XShop E-Liquids

    I am trying to link Freebase Nicotine E-Liquids to display the category Freebase Nicotine E-Liquids.
    The category is set up and there are products assigned to it.

    Any help appreciated as I have quite a few of these to do.

    Thanks
    Nick

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    7 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 12, 2025 at 12:30

    Hello,

    Thank you for reaching out to us.

    1/ https://www.8theme.com/documentation/xstore/menu-set-up/how-to-enable-product-categories-for-menus/

    2/ About the Mega menu template > Menu list settings > you can add links manually
    (copy link of category – https://gyazo.com/5629963480d9e8b90194d35bf889ff98 )

    We hope this information is helpful.

    Warm Regards,
    The 8Theme Team

    Avatar: nickporter
    nickporter
    Participant
    November 12, 2025 at 13:45

    thanks I have just tried copy paste the url but it ended up going to a 404 page.
    I checked and all my categories go to a 404 page.
    have you any idea why?
    Thanks
    Nick

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2025 at 14:19

    Hello Nick,

    We are sorry to hear that you are experiencing this issue. A 404 error usually indicates that the page or link cannot be found. Please make sure that your permalinks are set correctly in Settings > Permalinks, and then try to re-save them.

    Best Regards,
    8Theme’s Team

    Avatar: nickporter
    nickporter
    Participant
    November 12, 2025 at 14:20

    I have tried I just hit resave but that did nothing. I am not sure how to do anything else with permalinks.

    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 12, 2025 at 14:31

    Hello,

    We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    Warm Regards,
    The 8Theme Team

    Avatar: nickporter
    nickporter
    Participant
    November 22, 2025 at 09:41

    Thanks for the support! My topic “I am struggling with how to add Categories to a mega menu.” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2025 at 09:41

    Dear nickporter,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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