I am facing problem with all department section

Hello, @ajay388,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please navigate to XStore >> Theme Options >> Header Builder >> All department >> All Departments Visibility > Select Opened and publish it.

You can watch a complete video for a better reference here: https://www.youtube.com/watch?v=7QluEYxznKs&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=11

We hope this helps, Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Hello, @ajay388,

Thank you for your response.

1/ We have checked All department on our test site, It is working correctly. The issue only on your site.

2/ Please update now the WordPress 6.5.2 is available! and For seamless functionality and to prevent any potential issues, it is imperative that both the XStore theme and the XStore core plugin are maintained at their latest versions. We kindly request that you proceed with updating the XStore theme to the latest version, and Xstore core plugin, to ensure optimal performance of your site. https://xstore.8theme.com/update-history/

You can find detailed instructions for updating the theme at the following link: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

We kindly recommend that you take a complete backup of your site before proceeding.

After that check again.

3/ If the issue persist, We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

We hope this helps. Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, @ajay388,

We are pleased to inform you that the issue you reported has been successfully resolved. We have installed the latest version of the XStore theme and core plugin on your site.

To ensure that the changes are reflected on your end, please clear your browser’s cache before revisiting your site.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @ajay388,

We have installed the latest version of the XStore theme and core plugin on your site.

We recommend, For seamless functionality and to prevent any potential issues, it is imperative that both the XStore theme and the XStore core plugin are maintained at their latest versions.

We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Dear ajay388,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team