I am always stuck at Importing of demo data

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable all 3rd-party plugins and then import the demo content.

Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version.

Should the issue persist, please do not hesitate to contact us again. It is very important to temporarily deactivate all third-party plugins prior to importing the demo content, as they may interfere with the process.

Warm Regards,
The 8Theme Team

Hello,

Thank you for your message.

We appreciate the information provided.

Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Additionally, enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.

Could you also please open your browser’s console and record a video of the demo content installation process? This will allow us to observe any errors that may appear in the console and assist you more effectively.

Lastly, could you let us know if you are working only on a local server, or if you have an online version of the site that we could examine?

We look forward to your response and are here to help further.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team