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HTTP request failure when trying to activate Elementor Pro

This topic has 14 replies, 2 voices, and was last updated 4 years, 9 months ago ago by henriklm

  • Avatar: henriklm
    henriklm
    Participant
    August 11, 2020 at 10:51

    Hi

    I can’t activate Elementor Pro – Xstore throws back an error.

    Error

    Please, contact administrator
    for this information.
    #247194 Copied Theme version: 6.3.9 WooCommerce version: 2.10.3
    13 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 11, 2020 at 11:13

    Hello,

    We can’t test activation of the Elementor Pro plugin because it asks to log in to account http://prntscr.com/txo9yv
    Could you provide us with that information to test activation?
    Or maybe describe in detail step by step when you get those warnings.

    Regards

    #247197 Copied
    Avatar: henriklm
    henriklm
    Participant
    August 12, 2020 at 08:58

    Credentials

    Please contact administrator
    for this information.
    #247343 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2020 at 12:10

    Hello,

    Got it. Could you, please, provide us with FTP access to your site to try to improve the code and avoid this issue?

    Regards

    #247384 Copied
    Avatar: henriklm
    henriklm
    Participant
    August 13, 2020 at 10:49

    FTP

    Please contact administrator
    for this information.
    #247641 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 14, 2020 at 14:44

    Hello,

    Check now.

    Regards

    #247899 Copied
    Avatar: henriklm
    henriklm
    Participant
    August 18, 2020 at 07:58

    Hi

    I can see that it’s activated but I can’t add a new page with Elementor? The screen is just blank.

    #248330 Copied
    Avatar: henriklm
    henriklm
    Participant
    August 18, 2020 at 08:03

    In fact i can’t edit any pages now…

    #248332 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 18, 2020 at 16:38

    Hello,

    Check again.

    Regards

    #248388 Copied
    Avatar: henriklm
    henriklm
    Participant
    August 19, 2020 at 09:05

    Still not working

    #248479 Copied
    Avatar: henriklm
    henriklm
    Participant
    August 19, 2020 at 09:07

    When i click Add New Page it just opens a blank window

    #248480 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2020 at 12:21

    Hello,

    We are able to create new page https://gyazo.com/fae7ccf6abdb5cf9670af179876425c7
    What browser do you use?

    Regards

    #248510 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2020 at 12:23

    P.S. If you use the Elementor as the main page builder then disable WPBakery plugin. There is no need to keep enabled 2 page builders because it slows down the site.

    Regards

    #248511 Copied
    Avatar: henriklm
    henriklm
    Participant
    August 19, 2020 at 13:06

    Thanks! I can add pages now. I’ll only use Elementor so i’ll disable WPBakery… Again thanks 🙂

    #248524 Copied
  • Viewing 14 results - 1 through 14 (of 14 total)

The issue related to '‘HTTP request failure when trying to activate Elementor Pro’' has been successfully resolved, and the topic is now closed for further responses

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