HTTP error 500 - by Armenisoyan - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 5 years, 8 months ago ago by Olga Barlow

  • Avatar: Armenisoyan
    Armenisoyan
    Participant
    July 20, 2018 at 19:56

    Hi. When I install the xstore theme and choshe the any demo, that demo don’t installedand after 5 minutes ny site don’t work and show HTTP error 500. how can I fix this?

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 21, 2018 at 10:11

    Hello,

    1) Make sure that your server meets theme requirements https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
    2) Please, provide us with temporary Dashboard and FTP access to your site and tell me what version did you try to install?

    Regards

    Regards

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