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HTML Button not showing – Single Product Builder

This topic has 7 replies, 4 voices, and was last updated 3 years, 2 months ago ago by Robert Hall

marcopmaestri

Participant

February 23, 2021 at 05:33

I’m having the following problem:

Working in the product page using Single Product Builder, I’ve created a button using the Html Block 1. The problem is, in the moment I publish it, and close the Single Product Builder, the button doesnt appear anymore. I have no idea why it is disappearing.

The curious fact is, when I open the Single Product Builder once more, the button reappears.

Please, contact administrator
for this information.

#275888 Copied Theme version: 7.2.5 WooCommerce version: 5.0.0

6 Answers

Robert Hall

Support staff

February 23, 2021 at 10:00

Hi

Will you please send us your website URL along with temporary wp admin access so that we will check your issue .

#275928 Copied

marcopmaestri

Participant

February 23, 2021 at 11:33

Hello Robert!

No problem, I’m sending it in the private content area.

Please contact administrator
for this information.

#275940 Copied

Olga Barlow

Support staff

February 23, 2021 at 13:45

Hello,

Provide us with FTP access to your site. We need to check the issue in more detail.

Regards

#275980 Copied

marcopmaestri

Participant

February 24, 2021 at 02:06

Suddenly, the issue was solved. The button is now showing up. Thank you guys!

#276087 Copied

Rose Tyler

Support staff

February 24, 2021 at 08:20

Hello,

Thanks for letting us know.

Regards

#276124 Copied

Robert Hall

Support staff

February 24, 2021 at 08:35

Hi

We are glad to know that your issue is fixed! Let us know if you have any issue in our theme package.

#276132 Copied
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The issue related to '‘HTML Button not showing – Single Product Builder’' has been successfully resolved, and the topic is now closed for further responses

HTML Button not showing – Single Product Builder

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