.htaccess -> 500 internal server error

This topic has 3 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: kimrog
    kimrog
    Participant
    May 15, 2014 at 21:50

    Hello,

    Modified/added strings to the .htaccess file to get the page running faster, and now I just get an 500 internal server error when trying to load the page and the admin, and I can not get back to the old .htaccess file. Please help with this.

    Kind regards
    Kim

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: kimrog
    kimrog
    Participant
    May 15, 2014 at 22:12

    Hello again,
    I was quite stressed as you can imagine. I think I got everything back to normal, but please have a quick check to verify everything is alright.

    Kind regards
    Kim

    Avatar: Eva
    Eva Kemp
    Support staff
    May 16, 2014 at 08:14

    Hello,

    Sorry, but you should contact your hosting provider regarding .htaccess configuration as we provide support only to the issues referred to our theme.

    Regards,
    Eva Kemp.

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