This topic has 8 replies, 2 voices, and was last updated 1 months ago ago by Jack Richardson
Hello, how can we increase the number of fake live viewers? Currently, it shows a maximum of only 100 users. But when the website is 6 months old, and it still shows only 100 users, it will feel fake. This limit should be at least 5k-10k because as time passes, this limit should increase.
Dear @hellowholesaler01,
I hope this message finds you well. We are reaching out to request the correct WP-ADMIN and FTP access credentials for your website. With these details, we will be able to increase the maximum value of the Fake Live Viewing feature on your site and implement the necessary settings.
Please also provide us with the minimum and maximum values you would like us to configure for this feature on your web-site. This will enable us to adjust and save the settings accurately in one go.
We would like to inform you that your request involves adjustments that are significantly higher than typical requests. Consequently, we have decided not to apply these changes globally as it could complicate configurations for customers with smaller websites.
Thank you for your understanding and cooperation. We look forward to receiving the required information so we can proceed with the adjustments promptly.
Best regards,
Jack Richardson
The 8Theme Team
it should be 20k Maximum.
Hello @Hello Wholesaler
We can make it locally for your web-site as previously we wrote, so please, read the details we requested from you to provide in the reply above and provide us the correct access.
Kind regards, Jack Richardson
Ok i have sent you
Dear @Hello Wholesaler,
We hope this message finds you well. We wish to inform you that we have temporarily increased the maximum values for the Fake Live viewing settings on your web-site, please, check those settings. You can review and adjust these settings by following this link: https://prnt.sc/elWjtbMuZiu_.
Please take a moment to configure the values to meet your specific requirements at your earliest convenience. It is important to note that these adjustments in files will revert to the default settings after the forthcoming theme update. However, any configurations you set now will be preserved until you opt to resave the Fake Live viewing settings. By setting your preferences correctly at this time, you can ensure that they remain effective until any future modifications are made from your side.
Thank you for your attention to this matter. Should you have any questions or require further assistance, please do not hesitate to contact us.
Best regards,
Jack Richardson
The 8Theme Team
Jack Richardson, you’re great, but as you said, these adjustments in files will revert to the default settings after the forthcoming theme update. If this happens again, can I request you again to increase the fake live viewing? Can’t this be made permanent?
Dear @Hello Wholesaler,
Thank you for reaching out to us with your request.
We regret to inform you that we are unable to permanently implement the specific changes you have requested, as the amount in question is highly unusual and significantly exceeds the typical requests made by our other clients. The majority of our customers are satisfied with the current maximum values, and altering these big values exclusively for your web-site could potentially disrupt the experience for the remaining 99% of our client base.
Should you decide to reconfigure the values following the upcoming update, please feel free to submit a new request, and we will make the necessary adjustments to your website again.
However, we kindly ask that you determine and set the appropriate values now to avoid the need for frequent modifications from our side.
We appreciate your understanding and cooperation.
Best Regards,
Jack Richardson
The 8Theme Team
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