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Topic: How to update the new theme?

patrickribbsaeter

Participant

December 3, 2015 10:06 am

Hi, i would like to update to the new theme of royal..?

What do I need to do?

Thanks,
Patrick

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Robert Hall

Support staff

December 3, 2015 10:20 am

Hello,

Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
Don’t forget to make backup of the site before update.

Regards,
Robert Hall.

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patrickribbsaeter

Participant

December 3, 2015 10:53 am

Thanks Robert..- brilliant support.. Thanks!

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patrickribbsaeter

Participant

December 3, 2015 10:54 am

Ps. How do I backup the file…?

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Robert Hall

Support staff

December 3, 2015 10:58 am

Hello,

Please read more in this article:
https://codex.wordpress.org/WordPress_Backups

Regards,
Robert Hall.

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patrickribbsaeter

Participant

December 3, 2015 1:12 pm

Cool.. thanks!

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Jack Richardson

Support staff

December 3, 2015 1:19 pm

Hello,

You’re welcome.

Best regards,
Jack Richardson.

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patrickribbsaeter

Participant

December 3, 2015 1:26 pm

Hi Jack.. I uploaded the new theme and now the website completely is destroyed.. Why?

http://www.umeanattamat.se/kundvagn-pizza-hemkorning-umea-restauranger-mat/

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patrickribbsaeter

Participant

December 3, 2015 1:29 pm

Missing checkout button as well…??

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Robert Hall

Support staff

December 3, 2015 1:42 pm

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Also try delete “woocommerce” folder in the directory wp-content/themes/royal/ and reuploaded from a new theme package.

Regards,
Robert Hall.

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patrickribbsaeter

Participant

December 3, 2015 1:48 pm

Thanks Jack, see private content !!

please help me fix it. My website is going to open in 2 hours. Are u able to fix the website language into Swedish as well.. I had change to swedish language in the previous theme..

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patrickribbsaeter

Participant

December 3, 2015 1:50 pm

Fuck… Now i delete the woocommerce like u said, and everything went gone…???????

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Robert Hall

Support staff

December 3, 2015 1:54 pm

Did you uploade WooCommerce folder from a new theme package?

Also please check FTP credentials, they aren’t correct.

Regards,
Robert Hall.

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